Privacy Policy

1. Information you provide and technical information

If you contact us, we receive the information you choose to send, such as your name, email address, phone number, buying or selling interests, property details, and message content.

When you submit the contact form, your name, email address, phone number, and contact consent selection are sent through a Cloudflare Worker to Google Apps Script for storage in a Google Sheet. No email application is needed, and submitting the form does not itself send you an email or text message.

The "Ok to Contact" box is optional and unchecked by default. Its selection is forwarded with the request along with the disclosure version, disclosure wording, and server receipt time. Which fields are retained in the Sheet depends on the configured Apps Script. Providing contact details alone is not consent to SMS marketing.

When your browser requests a page or an external resource, the hosting provider and relevant service providers may receive technical information such as your IP address, browser and device information, requested URL, referring page, and request time. Their logging and retention depend on the provider's configuration and policies.

Please do not send Social Security numbers, bank details, identification documents, or other sensitive information through this form or ordinary email. Ask for an appropriate secure channel if a transaction requires such information.

2. How information is used

• To respond to your questions and discuss the real estate services you request.
• To communicate about properties, appointments, and your buying, selling, or investment goals.
• To operate and protect the website, address technical problems, and prevent misuse.
• To maintain necessary business records and meet applicable legal or regulatory obligations.

The optional "Ok to Contact" selection records your communication preference according to the disclosure shown next to the checkbox. You can withdraw consent by contacting us directly or using the opt-out methods described in the disclosure and SMS terms below. Message and data rates may apply. Consent is not a condition of submitting the form or purchasing property, goods, or services. The form does not itself initiate automated calls, texts, or email campaigns.

3. SMS messaging

The following terms apply to our SMS messaging service. Submitting the website's contact form does not itself send an SMS or enroll you in automated messaging.

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at yulihomesla@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

4. When information may be disclosed

Information may be handled by providers supporting website hosting, email delivery, and business communications. When necessary to assist with a requested real estate service, information may also be disclosed to the responsible brokerage or professionals you ask us to coordinate with, such as a lender, escrow officer, or title provider.

Information may be disclosed when required by law, in response to valid legal process, or as reasonably necessary to protect rights, safety, and the security of our services. External resources also receive information directly from your browser as described below.

5. Third-party services and cookies

The website loads external resources and uses services that can involve separate data processing, including:

• Cloudflare: the form uses Cloudflare Workers to validate and forward submissions, and Turnstile to help detect automated abuse. Cloudflare processes verification tokens and technical information such as IP addresses and browser/device signals; the Worker also processes the submitted contact fields. The visitor IP address is not included in the payload sent to Google by this proxy. See Cloudflare's Privacy Policy and the Customer Data Processing Addendum.
• Google Apps Script and Google Sheets: Google processes the submitted contact information to deliver the request and store it in a Sheet accessible to authorized account users. See Google's Privacy Policy.
• Google Fonts: typography is loaded from Google, which receives the network information necessary to deliver the fonts. See Google's Privacy Policy.
• OpenStreetMap: the homepage map requests map tiles from OpenStreetMap. These requests reveal technical information and the map area being viewed, not your device's precise location; this website does not request browser geolocation. See the OpenStreetMap Foundation Privacy Policy.
• unpkg: the homepage loads the Leaflet map library and its styles from this content delivery service, which receives resource requests from your browser. See unpkg for information about the service.

You can manage cookies, third-party content, and tracking protection through your browser. Blocking external resources may affect fonts, map content, or form verification. If you cannot complete verification, contact us by phone or email instead. Visiting external links is subject to those websites' own policies.

Providers may process information outside your state or country. Their processing locations and safeguards are governed by their own notices and applicable agreements.

6. Retention and security

Inquiry correspondence and related business records are retained for as long as reasonably needed to respond, provide requested services, satisfy recordkeeping requirements, and address disputes. Retention depends on the type of information and applicable obligations; this policy does not promise a fixed deletion period.

No website, email system, or transmission method is completely secure. Use care with information you share and contact us if you believe information sent to us has been compromised.

7. Your choices and California privacy rights

You may contact us to request access to, correction of, or deletion of information you have provided, or to stop optional communications. We may need to verify your identity before acting and may retain records where legally required.

Depending on the law that applies and whether the business meets the relevant legal thresholds, California residents may have additional rights to know about, access, correct, or delete personal information; opt out of its sale or sharing for cross-context behavioral advertising; limit certain uses of sensitive personal information; and exercise applicable rights without discrimination. An authorized agent may submit a request where permitted by law, subject to appropriate verification.

This website does not implement a sale-of-data program or its own targeted advertising tools. Third-party embeds have separate data practices, so this statement is not a guarantee about their use of information. The current website has no custom mechanism for processing Do Not Track or Global Privacy Control signals; browser and third-party settings may provide additional controls. Contact us with a privacy request or a question about an applicable right.

8. Children's privacy

This website is intended for adults seeking real estate information and services, not children under 13. Please contact us if you believe a child has sent personal information so we can address the request appropriately.

9. Changes to this policy

This policy may be updated to reflect changes in the website, services, or applicable requirements. Updates will be posted here with a revised date. Where required by law, additional notice or consent will be provided.

10. Contact

For privacy questions or requests, contact Yuliana Rykh and include "Privacy request" in your email subject.

Responsible broker: Coldwell Banker Residential Brokerage · License ID 00616212 · 300 Commerce Ste 250, Irvine, CA 92602.

See also our Terms of Use.